Order Management System
Tech Inject builds custom order management systems (OMS) for ecommerce, wholesale, and logistics businesses. Track every order from placement to delivery, automate fulfilment workflows, and integrate with Shopify, couriers, and your ERP.
When your order volume grows beyond what Shopify's native tools or a spreadsheet can handle, you need an order management system built around your fulfilment logic — not a generic SaaS template.
Tech Inject designs and builds custom OMS software that maps to your exact order workflow. Whether you're routing orders to multiple warehouses, managing B2B approval chains, tracking consignment deliveries, or syncing order data across multiple sales channels, we build the system that handles it. Every status, every exception, every notification — modelled on how your team actually processes orders.
What's included
Everything we build into every engagement.
End-to-End Order Lifecycle
Track every order from placement through picking, packing, dispatch, and delivery confirmation with full audit trail.
Multi-Channel Order Sync
Consolidate orders from Shopify, WooCommerce, marketplaces, and manual entry into a single queue with unified workflows.
Fulfilment & Courier Integration
Generate shipping labels, book courier pickups, and push tracking numbers back to customers automatically.
B2B Order Workflows
Credit limit checks, approval chains, bulk order processing, and customer-specific pricing for wholesale and trade accounts.
Status Notifications
Automated email and SMS notifications to customers at each order milestone — fully customisable to your brand voice.
Returns & Exchanges
Manage return merchandise authorisations (RMAs), stock reintegration, and credit note generation from one interface.
How we work
Fixed scope. Weekly demos. No surprises.
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Order Flow Analysis
We document your current order-to-fulfilment workflow, exception handling, and integration touchpoints before any design work.
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System Architecture
We design the order state machine, integration layer, and database model to handle your order volume and complexity.
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Core OMS Build
Order queue, status management, and internal workflows delivered in the first sprint. Integrations (Shopify, couriers, ERP) added iteratively.
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Integration & Testing
We test every integration under load conditions before go-live, including edge cases like partial fulfilment, split shipments, and courier API failures.
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Go-Live & Handover
Phased go-live with your team, full documentation, and 90-day post-launch support included in every engagement.
Right fit
Who this is built for.
- Ecommerce brands with high order volumes needing fulfilment automation
- Wholesale and B2B businesses with approval chains and credit workflows
- Logistics companies tracking consignment bookings and GR status
- Retailers with multiple sales channels needing unified order management
- Businesses migrating from manual order processing to a digital system
Before you hire us
Straight answers to the questions we always get.
Something else on your mind? Ask us directly — we reply within one business day.
Yes. We build native Shopify integration so orders placed on your store flow directly into the OMS. Inventory updates and tracking numbers sync back to Shopify automatically.
Yes. We build B2B features like customer-specific pricing, credit limit checks, bulk order entry, and approval chains — workflows that Shopify's standard order management doesn't support natively.
Yes. Return merchandise authorisation (RMA), stock reintegration, and credit note workflows are standard parts of our OMS build for businesses that need them.
Shopify's order management is designed for standard ecommerce flows. If you have complex fulfilment routing, B2B workflows, multi-channel order consolidation, or tight ERP integration requirements, a custom OMS handles these properly without workarounds.
Ready to build your order management system?
Tell us what you need. We'll scope it, price it and build it — with a written quote in one business day and no hidden costs.